A quality management system is a formalized framework to organize a business’s policies, processes and procedures; with the ultimate goal of consistently meeting customer requirements and building a sustainable business.
By following the international standard for Quality Management, ISO 9001:2015, we align ourselves to the ethos of the ISO organization. We are continually improving the quality of our products and services to consistently meet and then exceed our customers’ expectations. A Quality Management culture infuses all our interactions, activities, processes, policies and procedures.
The combination of Agile Methodology and Quality Management is greater than the sum of their parts. The two are highly complementary and share similar approaches, such as ‘one team with a shared vision’.
By combining these two methodologies, we embrace the best of both worlds and achieve continual improvement. This can be captured succinctly by the PLAN – DO – CHECK – ACT cycle.